Delivery Timeframes

We strive to process and ship all orders within 1-2 business days. Delivery times vary based on your location:

  • Domestic (US): 3-7 business days
  • Canada: 5-10 business days
  • Europe: 7-14 business days
  • Asia-Pacific: 10-20 business days
  • Rest of World: 14-30 business days

Shipping Methods

We partner with trusted carriers to ensure your artwork arrives safely:

  • Standard Shipping: Cost-effective option with tracking
  • Express Shipping: Faster delivery for urgent orders
  • White Glove Service: Available for large installations

Free Shipping

We offer complimentary standard shipping on all orders over $100. This applies to all destinations worldwide. Orders below this threshold will have shipping calculated at checkout based on weight and destination.

Packaging & Handling

Each LED wall light is carefully packaged with protective materials to prevent damage during transit. Our custom packaging ensures your artwork arrives in perfect condition, ready to illuminate your space.

Tracking Your Order

Once your order ships, you will receive an email with tracking information. You can use this to monitor your package's journey to your doorstep. Please allow 24-48 hours for tracking information to update.

Customs & Duties

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and vary by location. We recommend contacting your local customs office for specific information.